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  • Lots of mixed reviews here.. Going to try to clear things based on my experience here. First of all the prices they charge is overpriced but I came here cause I had a discount with my company but the discount was also available through my TD credit card, and the aeroplan miles was a plus. I booked my car well in advance, probably over a month in advance and also PAID for it in advance, there was something in the disclaimer saying if you don't pay for it there is no guarantee you will get what you booked. Now i got the the airport after my delayed flight and they told me my car was not available and gave me something else.. Though I didnt have to pay extra.. i was not happy. Now, as the rep was explaining the contract, the lady asked if i wanted them to refuel the gas tank back to the top, so i wouldnt need to return the car with a full tank. She added if you return the the car with a full tank, we will just rebate you the money. Since i didnt know the area very well and didnt know if there are any gas stations nearby, i agreed to it. After paying for a full tank of gas before returning my vehicle, they went ahead and charged me another FULL tank of gas on my credit card several days after. I call them up and they now tell me I need proof/receipt/bank statement from the gas station showing that i paid for the fill up in order to get a rebate back.. Had to go through a few phone calls to get my money back. Overall i would probably come back to this company and NOT choose their refueling option.. The car was clean the most importantly, they didn't charge me for any damages for a 7 day rental. Just as a tip, you can mark down all the damages on the car BEFORE you drive off, there are actually people there to help you mark them down so you don't end up paying for damages that are not yours.
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