Brought car in at 730 for a scheduled oil change and tire rotation. When i arrived it was as if i didnt even have an appointment. Needed my name and all my info that i had given the person when i made the appoinent. Other people came in at the same time without appointments. Not complaining just saying it seems you dont need to make an appointment ( i had to in Illinois at the Nissan dealer i went to ) i was told the services would take over an hour (with a free car wash) . Car completed within a timely fashion. No complaints there. Car was wasn't the greatest but it was free and my car looks better than when it was brought in. Free coffee ( different flavors ) and water in the large lounge. Big tv. Everyone seemed niceComfortable seats . I would most likely come back for another service if im still in the Las Vegas area 3,000 miles from now