| rev:text
| - Horrible experience on Friday, March 10th at 6:30pm (didn't get food brought out until 7:15). It was not busy. No one acknowledged us when we arrived. I was with my husband and my son. I had to find someone to ask if we were supposed to seat ourselves. Once seated, it took 6 minutes before anyone came to our table. She asked what we would like, but we were never given menus. She brought menus and said she didn't think she had kid menus, but she'd check. She did not have any. I asked what the choices were, and she was not positive what came with it. She said it probably comes with Oranges and fries. We ordered 2 waters and a chocolate milk (took 20 minutes to actually get our drinks). My son's chocolate milk was white - until I discovered they didn't actually mix it up. We were not given any Silverware at this point, so I tried my best with the crappy straw.
When we ordered our food, it took a long time to arrive. My wrap barely had any chicken, had a ton of cheese, didn't have the onions that were listed on the menu, but had the tomatoes I told her I did not want. Fries tasted like a bag of frozen McCain fries. My son's meal apparently came with a go-gurt. The pull tab was missing, so w couldn't open it. I asked for scissors. She grabbed it to show me how to "just try this" because it's not like I didn't already try to open it. I also told her we needed Silverware and napkins at this point. She brought 2 sets and walked away and pretty much didn't come back until the end of our meal. I shared a napkin with my son for most of the meal. I was able to get her to get a couple more napkins. My husband used his pocket knife to open our son's go-gurt.
When the waitress came by she asked how it was. I said something like, "Eh, it was ok I guess." So she said, "Can you tell me what was wrong, because I'm kind of the person in charge of this whole place." I told her most of the things I listed above: specifically not knowing the kids menu, my wrap issues, and her never coming back to open my son's go-gurt.
When she came back, she told us she gave us a discount, because we didn't seem happy with our food and said she hopes we give them another try. If this was a first time waitress on her first day, maybe. But to have these issues and then find out your server is the owner, no thank you. My husband will not let me live down this horrible restaurant choice.
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