TOTALLY OVER-HYPED! The service is terrible, the food at the luncheon counter and coffee counter is stale and tasteless. Even when I complained, the poorly trained staff could only come up with "oh really?". They're far too busy talking to each other to pay any attention to paying customers.
FYI - a family member purchased a very expensive cake there for one of our functions and it was STALE as well. It was so bad, it was actually refunded without question.
Hey Mark McEwan - what's happened to all your high standards?