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| - I've been to Freshii a bunch of times and I normally enjoy it!
I go here fairly often as the food's decent, there's ample seating indoors/outside, and, it's one of the few "healthy" options around for lunch.
I'm giving it a 2 star rating, as my recent experience wasn't as good as it normally is, and the customer service was frustrating (to say the least!).
Interaction:
Me - (After I had just given her my lunch order, with the words "COBB WRAP" written clearly on it) "Cobb Wrap, please"
Freshii employee- "Would you like a salad, or wrap?"
Me - "Wrap"
Freshii employee - "Salad or wrap?"
Me - "Wrap"
Freshii employee - (Yes, she asked...again) "Salad or wrap?"
Me - "Um...I've said Wrap 3 times...and it's written on the order I just gave you, so wrap, please!"
And...finally, after this unpleasant back and fourth interaction (which included a nice roll of the eyes!), she made my wrap.
All in all, the food was just "OK" this time, and, to add to the experience, the service was a bit rough. I seriously hope that this was just a "one-time" thing!
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