The whole process was very professional and well done. I had Xpel ultimate full hood placed onto my Cayman s and partial protection for wife's cayenne with clearshield. The work was done exactly as promised and on time. Shane clearly takes pride in his work and is a stand up guy. When he noticed flaking from a bumper part, he offered to pay for it even though it is under warranty and I really don't think he did anything to cause it. His prices are very competitive as well. I drove from Mesa to see him because of his great reviews!