I really wanted to love this place more.....
The positives: the service is great and they are so very cheerful and nice, the seating is good at making you feel you are in a Japanese restaurant with their quaint tables and seats, LOVE the spoons that come with the dishes (don't listen to the reviewer that complained about them - they are cool, useful for scooping up the noodles and other ingredients being slightly square, and old yes but clean so do not get rid of them) and the prices are very reasonable at $12.99 per without add-ons.
The negatives: the broth is the key with great ramen and it was very cloudy (meh ok I can get past that) but something just seemed off. My hubbies spicy option was quite hot indeed (good) but jalapeƱos really? He tasted mine - the Classic, and thought it better, the huge chunks of pork belly on mine was good but again something seemed not quite right.
So the end result is I just made it back to the hotel and my hubbie was not doing that great either. Can I say it was the food? Not definitely but putting 2+2 together this time does make 4. My husband said he'd try it again, me no.