This location doesn't deserve as well as others simply because the service leaves quite a bit to the imagination. I went with a party of 10, and my pizza was the only one that was burnt. Not a big deal. Except after 15 minutes of waiting on the waitress to come back, a friend had to go get her attention. She didn't ask if I wanted another one or even offer to comp my meal. Instead, she decided to slam the burnt pizza down on the server's station nearby and ignore me the rest of the time. The manager on duty was incredibly nice and even gave my whole group a discount as well as a voucher for me to come back. All I wanted was a fresh pizza, but his generosity made me actually want to come back.