Good food, bad service. Despite the dated decor (the place looks like it had seen its better days 10 years ago), the food was decent. I came here with my family for a causal dinner tonight and here's our experience:
After ordering, two different waiters came back to ask why we didn't order from the more expensive set menu list even though I had already explained that my family didn't like the choices. The owner then said non-set menu ordering doesn't include soup and asked if we still want soup (something most Chinese restaurants include without extra charge). I said sure but forgot to ask how much it'd cost. The service wasn't great throughout dinner, mostly because they were under staffed with only 3 people working which included the owner (who spent much of his time chatting with patrons at another table), owner's wife and owner's son. It took a while to get serviced each time we needed something even though the restaurant was only 25% full. At one point the owner came by to refill our water glasses and when he walked away, I asked him to fill one more glass and he complained that I should have spoken up when he asked earlier. He joked that next time he won't return. When we got the final bill we were surprised that he charged $28 for the nothing special soup. Because of the poor service and because we felt we got ripped off on the soup, we paid $220 for the $207 bill. As we were leaving the restaurant, the owner asked why we paid so little tips, we explained that it was because the service was poor. He then replied: "Oh really? Next time don't come back!" We said: "We don't plan to."