Sloooooow food prep and less than great food. There are tons of choices, so maybe I chose poorly on my visit. I had to wait an incredibly long time for my sandwich, though, and had trouble communicating with the staff. The sweet tea and the unsweet tea tasted exactly the same- unsweet. The staff wasn't able to understand that, though. They did smile a lot and say thank you, however.
After my "meh" lunch I went back to the counter for a cookie. That was really good. The place wasn't busy when I arrived, but was hopping by the time I left. Everyone else was waiting a long time, too. Hopefully it was just an off day.