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  • Went in there on a Saturday night and I had a $35 Groupon to spend. It wasn't very busy, and the owner was in there and she was very nice and friendly. There was a TV right above my head and it was BLARING some kind of soccer game in Spanish. I asked her to turn it down a little or at least put it on something that the customers in her restaurant could understand. I guess the cooks in the back were watching it while they were working, and if she changed it, they would be mad about it (her words, not mine) and that was more important than the wants or needs of the paying customers. That immediately left a bad taste in my mouth. We had lasagna that had a funny taste to it, 2.5 stars max. Then when we went to pay, she charged me $2.50 to use my groupon. I asked her why and she pointed to a little tiny plaque on the wall that I didn't even bother reading. I use Groupons all the time, and this is the first time a restaurant has charged me to use one. Note to the owner: Customer Service is probably more important than the wants or needs of your cooks, and probably just as important as the taste of your food. You should put more focus on it.
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