I called a couple of weeks ago to place an order for simple pancakes.. I was told by Irvin - (the general manager) they'd be ready on 10 minutes.. needless to say - we were told there was NO ORDER PLACED upon arrival.. we waited 30 minutes for them to prepare a fresh batch of pancakes..
TODAY.. SAME THING!!! I call an order in with the same General Manager - IRVIN GREEN and he tells me the order will be ready in 10 minutes.. we get there and we are told there was NO ORDER PLACED..
This time, I decide to confront the manager who took my order he says - "yeah, so what? -- your pancakes would have been cold if we made them when you called."
Wow!