When you order two items, one being cookies and the other an ice cream cone totaling a whopping $1.62 is it too much to expect your order to be correct. Guess I just ask for too much. I get handed my cookies and the lady says have a great day. I said that we ordered an ice cream cone also and we didn't get it. She proceeds to tell us to drop the attitude and that is where we developed one. The manager didn't exactly help the situation as he seemed to have lost his spine on the way to the window. Sadly customer service is at a loss at McDonalds. Fortunately I don't frequent them. If they want a lesson in customer service, visit the Dutch Brothers on E Tropicana. They are the gold standard!!