I went in to Chompie's this morning on the way to the hospital. The weekends are the only time they make whole wheat flagels. As a person who eats almost no bread, I let myself have this treat when ,
my dad is in the hospital which is usually twice a year. Long story short, no flagels but I was told it would be 20 minutes. I was offered a drink and cookies which I politely declined. I was ok just waiting..........the owner gave me 2 cannoli's on the house just for waiting. 35 minutes
later no flagels! It was all good I was in no rush. However, the owner handed me the flagels and my veggie cream cheese on the house. I was totally willing to pay, I knew I would be waiting. That's great customer service, as a server and a manager in a restaurant, I know how important that is. Thanks guys!!!!!!