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  • My rating is not based on quality of food/dessert, this rating/review is solely based on the emotionally, verbally abusive terrorist manager that was running the shift tonight. There were about a dozen of us that came in at around 645pm and a few more small families and individuals who trickled in after in the 1 hour duration we were there. It seemed the manager Joseph got somehow overwhelmed and was stomping around talking crap. At first I thought he was just a regular team member as his professionalism was non-existent as he demeaned another employee in front of my party. (I promise this is an understatement). For the whole hour we were there, he was just ripping everyone a new one, dropping things on the floor, yelling at every single team member...and when I say at every single one, I really mean literally and very audibly where the whole store can hear. As we got up to leave, I parked myself near the register as there's a little side counter next to the registers. At that point, Joseph was on a rampage telling all of his employees "I'll write all of your a*s' up! I'm the manager!!!" Now as a manager myself of a corporate level business, I was absolutely appalled at his behavior. All of the team members were head down trying to get through their orders and Joseph verbally bashing the entire team, putting on public display his disgusting power trip. I feel SO bad for that team and if Joseph was my employee, he would be fired on the spot for inciting work place hostility. I hope the owner of this establishment is reading this because something NEEDS to be done with that guy. He is a disaster and he is bad for business and work place morale. This has been, by far, the worst manager I've ever seen. I will never come back here.
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