Ordered to-go tonight. I asked the guy if he could mix the suicide sauce and honey garlic sauce for me for the wings. He said that he could not do that. I find this odd having worked at a restaurant before and this is something that is completely doable. Furthermore, I have been to other native NY'ers and this was never a problem. Basically, it just comes down to not really caring about pleasing the customer.
When I showed up, I got the impression that the place was disorganized. I remember asking to get BC instead of ranch, so he walked back into the kitchen to get me that, but came out empty handed. Then a minute later some other guy comes out with it. Whatever system they have to keep the orders straight and what needs to come out next for their separate take out window seems to lack.