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  • On Saturday i was watching at this store GPS Germin 1350. I was approched by the employee with name tag "Wilmer" . Future Shop price of this item was $ 149.00.I had told Wilmer, next day as a door crasher the same Germin would be on sale in neighbering Staples for $69.99 only. Wilmer advised me I should buy this item at his store right now, than come with the flyer and receipt next day and would be reimbursed for the diffrence. He storngly suggested this , because he had been afraid the item in Staples would be sold out at the start of the day. He went with me to the computer, watched Stapleas flyer on the internet. In my sceptisism regarding that deal , he assured me I would had been reimbursed despite item at The Staples would be a door chrasher. I was escorted by him to the cashier, where I bought that item.Next day, as was told, I showed up at the Future Shop at the customer service desk where I was told I wouldn't be compensated because Wilmer was a " new" . Sales manager " Russell" showed up and had said I would still get my money back If Wilmer would confirmed "my story". He starded to call him at his home, than started to call Staples store to find out the item was still on sale, what was necessary to reimbursed me , and so on .... When three hours passed, I had started to loose ma patience. When I had put down name from manager's tag , he became extremly aggressive. With bulling irony, he advised me to check the spelling of his name really carefully and similar comments. Later general manager of the store showed up , still the same kind of bully . But sale manager Russel is a master as a sale manager in the most negative sense . Avoid this stor at any costs. I lost 100 dollars . Cris.
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