I wish I could give 0 stars. I've been giving this shop chance after chance for the past few years since I live around the area & I love my smoothies. Usually the experiences aren't that bad. To be honest, the customer service there will always be crappy but I don't even care because people are miserable & that's not my problem. However, I don't appreciate drinking crappy smoothies, especially if I paid for it. They're usually either very watery or they're not blended enough to where I'm actually eating ice. This location sucks. Go to the one on Flamingo & Grand Canyon; it's worth the drive.