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  • I really want to give a better review because I initially thought this restaurant was great - seems to be family run, and really good food BUT: This was my 3rd time to Cacao 70 in Calgary, Springborough location, and here are my issues: 1) Just outside the restaurant as I was about to open the door to walk in, there was a man a few paces behind me who did one of those really loud disgusting snorts where you can hear all the phlegm snorting up through their throats and then they spit it on the ground. It is the most disgusting thing! So, I actually said to him that it was disgusting. So the next thing I know, that same man walks into Cacao 70 - he is an employee, and he starts making drinks and stuff. I would honestly fire this employee for doing that disgusting act, right outside my restaurant if I were the owner. It made an absolutely terrible impression on me. 2) When we walked in the door, we were heading into the restaurant and the lady behind the counter looked up and gestured for us to sit right by the door. It was a really freezing cold windy blustery day in February, and we did not really want to sit right beside the door, especially seeing that the restaurant was half empty and there were several empty tables further into the restaurant. We said, we'd like to take one of the other tables, gesturing to all the empty ones that were away from the door, but the lady said she wanted to keep those ones empty just in case a large group came in (since there were 3 tables together). Unless there are reservations for a large group, those tables should go to the people who are actually there at the restaurant, not waiting for What-if customers. So yes, the warm tables sat empty the whole entire time we were there while we sat in the corner behind the windy door. So, yes, they have a lot to figure out as far as customer service. Also our drinks didn't come until after the food. That happened last time as well. I'm disappointed because I wanted it to be a great place to go - as I love chocolate, but the poor service is just too annoying. I can't take it.
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