I went to this location three times, bought about 60 bucks of assorted items each time. I went today to return my an ego battery that stopped working. The guy tried to tell me that it looked like the top seperated from the body which it had not. He told me that I could try the manufacturer warranty. So instead of trying to make it right he tried to sell me a new one. Wow! So I had to pay to park, to listen to this guy tell me a bs story about this battery "probably" came seperated. I have been buying these batteries for the last year I know when they break and when they are defective. I'm going to Extreme Vapor from now on where they have always taken care of any issues I've had.