While I do enjoy the food at Boston Pizza, the Aurora location frustrates me to no end. The frequently changing managers provide a frequently changing experience.
Boston Pizza is typically a kid friendly place. I have been to this location with my children a couple dozen times. Things are great for a while, then there are problems with seating policies, service speed, food consistency.
We will take breaks for weeks or months at a time, then give into the kids and return, often to find things have not changed.
I have spoken to head office and have received lip service.
I guess they aren't hurting for business. I might be a little too picky but with many other local businesses to choose from that genuinely respect the customer, it's hard for me to return again to give it yet another try.