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| - Mobile Tine Team needs to be the first business you go to if you need window tinting!!! I have a 2002 Sonata Hyundai whose rear window tint became bubbled and blurry. I started out by contacting Hyundai of Tempe who recommended American Eagle to replace the tint. The fellow I talked with at Hyundai of Tempe also stated that most tints come with a life-time warranty. Since Pitre Hyundai is no longer in business, I was referred to Hyundai of North Scottsdale. I called them, and they had no idea who would have performed the tint in 2002. Feeling exasperated, I finally looked in my glove box and found the dealer information on the tint... Being ten years out, that company was no longer in business, "The Tint Specialist, Inc."... So, googled SunTek (the window films used) and got a hold of a great person, Sarah, who readily gave me 2 names to contact locally. The first number didn't get me anywhere... the second number was a huge hit.
Meet Shannon of Mobile Tint Team. Gracious and caring (about 95% of what makes a business work).... said they would certainly honor the warranty work. Set up an appointment 2 days later-we needed to take our car to their business as we do not have a garage- which if large enough they could do on your location. Kip greeted us, and we left our car. Three hours later I get a call from Shannon that there may be a problem with the warranty-as we did not send off the customer information within the 30 days after receiving the car. Geez, I never even remember seeing this card!!! I was worried... didn't know what the cost would be... and knew that Mobile Tint Team should receive reimbursement for the work they did. We were told to plan on 2 hours... but it ended up about 3 hours. To illustrate why this should be the place to go, Shannon was willing to pick me up at my home and drive to the shop to get my car. At this point, she also said, "Don't worry about the warranty...the important thing is your car is done...and we'll work this out."
Ended up that my husband came home and was able to drive me to Mobile Tint Team. Met Shannon for the first time, and she allayed my worries... Something to the effect that warranty was AOK... and, that SunTek has always done well by them. Which makes me want to plug SunTek.... No charge for replacing the rear window tint.
The window tint is GREAT!!!! Kip and Shannon own a business that we need to support locally. It's been a long time where I felt the proprietor of a business actually cared whether or not I was a customer. When and if I buy a new car, I would ask the dealership to bring my car to Mobile Tint Team for window tinting. Honest, customer-oriented... you couldn't ask for a better place.
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