So apparently someone working at BB Kings keeps up with the Yelp reviews and will send you a message apologizing for a lackluster experience.
I was offered a $25 gift certicate (the kind you can buy from restaurant.com for $2 several times a month) and a free t-shirt for "reconsidering" my review.
What exactly am I supposed to reconsider? I informed the mystery worker that I appreciated their offer and would give them another chance should they send the the certificate, but I would not change my review until I dined there again since it wouldn't be fair to anyone else reading these reviews.
Three weeks later, and I've received no reply or mail from BB Kings.
Oh, and for what it's worth, I've heard that their Happy Hour is currently cancelled.