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  • I tried this service based on their advertising as a House Cleaner, Carpet Cleaner & Power Washing Company . I will admit we had been looking for a cleaning service for a month so our house may have been a little worse for ware, which is why we gave them two chances. Where to start. First day power wash team, Rang our bell 6 times with questions as odd as how do we turn on water to where , with the last ring I told them if they couldn't complete the job with out further interruptions they could leave.When they did leave our gate was left wide open ( we have pets and they were told to watch the gate) our phone lines had been damaged by the power washing and had to be replaced. Cleaners came No vacuums, no mops and no obvious cleaning products. All they did was wipe surfaces with a dry rag, they sprayed some solution on our marble floor which made it sticky. They did not vacuum the carpet, the stairs or the wood floor. There were crumbs on the counters and the area rugs had not been vacuumed Later that day Carpet Cleaners came and yes it was up sold 174.00 for stairs and deodorant. They asked me if my house had been cleaned as it was still not vacuumed and the kitchen was barely touched. I said yes your crew was here this morning, they called the owner and gave me a free house cleaning ( not really free as I had paid for a house cleaning I did not get ) He could not understand why they had no vacuum, mops or brooms. They cleaned the carpets and honestly they look worse, they were wet for a few days afterwards, He apologized again and they also gave me a free carpet cleaning to be used in the future ( not going to happen) . Last week I got the replacement house cleaning same results, crumbs on counters, sticky floors, it was obviously a quick run through the house. My laundry room was never even swept. All in all a nightmare. Called owner not event o cancel just to request a new cleaning team. He went off on me saying that it's me no one else has problems . Extremely Rude and unprofessional. I was not trying to get anything for free, I just wanted what I paid for, 575.00 of cleaning that never really lived up tot he cost. Plus we had to pay Time Warner for Phone Wire repairs. Maybe it's us, perhaps we are pigs but I would think twice about this service if only for the owners attitude
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