Room- Humid room all 4 nights, the sink and sink water smelled like rotten eggs and sewage
Casino&Gambling- Nice dealers and cocktail waitresses . Cheap minimum bets at table games.
Customer service- Horrible and inconsistent, false promises. I called two weeks prior to my stay and spoke with a gentleman regarding my request for a refrigerator to be brought to my room when I check in for medical reasons. I asked him if I needed a doctor's note and he said that was not necessary. I even called back again a couple minutes after we spoke and the same guy answered because I wanted to double check that there was no extra charge for the fridge. When I checked in at the front desk upon arrival I asked the lady checking me in if there was a note for a fridge request and she said "no, but we will have one sent up for you shortly." Later that night I called front desk to see when the fridge would be delivered and she said that would be a $20/night charge and I told her about the call I had made and she asked if I had a doctor's note. She was very rude. I regret not getting her name or the name of the gentleman that said it would be free and no doctor note was needed.