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  • I really hate to leave a negative review for a locally owned business - but I had a very poor experience here and want to warn anyone else that is considering Buchanan Music for an acoustic guitar repair or installation. I brought my new acoustic in to have a strap nut installed. The installation was performed, but the nut was installed at a terrible off-angle, with the result completely crooked. I was totally frustrated by the result. Once the screw has gone into the neck heel, it cannot be 're-done' .. the install is permanent. To their credit, they refunded the installation - but too late to repair the guitar. If a simple strap nut cannot be installed correctly - it does not lend confidence to other work being done at this shop, thus I cannot recommend Buchanan Music.
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