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http://data.yelp.com/Review/id/wJa1BamFKMe5trc3OZXA3g
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An Entity of Type :
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rev:Review
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type
rev:Review
dateCreated
2013-09-25 00:00:00
(
xsd:dateTime
)
itemReviewed
Best Western Plus Toronto Airport Hotel
http://www.openvoc.eu/poi#funnyReviews
0
(
xsd:int
)
rev:rating
2
(
xsd:int
)
http://www.openvoc.eu/poi#usefulReviews
1
(
xsd:int
)
rev:text
Myself and my fiancé stayed here in room 108. The purpose of the trip was to have an excellent and stress-free stay at the hotel and attend a wedding reception. Unfortunately things were not as stress-free as we wanted it to be. We arrived to a waiting line of about 5 guests also checking in with only ONE person at the front desk which involved a 15 - 20 minute wait to speak to someone. It was finally our turn to be served and the man at the front desk tells us that they don't have the king bed smoking as we requested (first disappointment). With trying to keep up with the theme of "stress-free" I decided not to make a fuss as time was running up and took the 2 queen beds. He gave us room key for room 106 and we went on our way. We arrived at 106 only to be yelled at by the people ALREADY INSIDE THE ROOM! Luckily, the had the latch on their door but the embarrassment of the possibility of invading someone's privacy like that plus the pressure of the wedding fuelled my anger. We walked back to the front desk furious, trying to figure out why or how this happened. Yet again, we had to wait as he was the only one there. He apologized many times, told us the computer told him the room was empty and gave us a key to room 108. All the while, room 106 is calling him to complain about us in detail like we were criminals trying to break into their room. VERY INSULTING AND EMBARRASSING! (not such a smart idea for the front desk guy to put us in the room next door FYI) For our troubles he gave us $20 for breakfast in the morning which we then asked when they closed and said 2pm. We were satisfied...for now... We entered our room and we were happy with it. Clean and tidy. After a wonderful reception and comfortable sleep, we awoke to someone trying to come into our room at 11:05am (even with the do not disturb hanging on the door.) We checked and no one was there and immediately called front desk to let them know and for a later check out till 1pm. At 12:53pm we left the room to the front desk, loaded our car and came back inside to use our coupon for breakfast. Walked into the empty dining room where some lady told us that breakfast was over and they started cleaning up already? We stated that we were told not only by the guy yesterday but the two ladies in the front as we were checking out that it closed at 2 pm. So in other words, $20 invalid, all the trouble the day before for nothing.... the manager has since contacted us for a free stay....hopefully he gives us the right room number!
http://www.openvoc.eu/poi#coolReviews
0
(
xsd:int
)
rev:reviewer
Tasha
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