I've been to the downtown (Toronto) location multiple times when I was in uni. The server is really friendly compared to the other location. Food is good and it will fill you up. Service may be a bit slow since it's not too busy (usually lunch). I don't have any problems with the food. Don't expect high quality. However, it is really worth it for the price that you pay.
** Could have more options for lunch menu, but then again it's not as expensive compared to other AYCE places
Lunch - $12.99
Dinner - $19.99 (I think applied Monday - Friday)