So I waited in the line for 40 mins today to get Dickey's BBQ and was serenaded by the staff complaining that the reason they were slow was that management didn't have the courtesy to show up this afternoon for their shift. Obviously, not many workers showed up either. So bad to hear the workers talk negatively about the workplace to the customers. It is Sunday and kids eat free so the family in front of me had 6 kids. I got served the dregs of beans that the kids didn't want as a side. It was just a cup of cold bean juice soup with no beans - no quality control. I spent $16.95 for a rib plate and this is how I am treated. The ribs are okay but cold - I felt ripped off. Wonder if the kids free meal was hot. I guess the kids come first. Maybe if management showed up to work it would have been a different story. So I see a ice cream machine available with cones for samples but the kids had drained it dry so the machine no mix in it. I got no ice cream cone even though I am paying customer. I will never go back to this location - obviously the customers are not important.