Update: went back 2 days later and got the same Kimchi bowl I previously raved about. This time it was not as flavourful, and contained a minuscule amount of ingredients compared to rice ratio... It was mostly all rice!
The fact that the two experiences were night and day is extremely alarming. How could they be that inconsistent? It just shows me that they don't value a high quality product.
I'm not sure if I'd be back. I'm scared to pay $15 for a mediocre bowl of rice. Feels like I'm playing roulette with this place!