First let me explain that I actually love this place and the serving staff/managers are the nicest, most attentive people ever. There steaks are really amazing cuts of beef. Their bar is top notch. It's a great restaurant aesthetically. The only reason why I gave this place only 3 stars is because half the time I come here my steak is not cooked correctly. I always order a medium rare ribeye steak. It's come out well done, raw and rare. I understand this happens occasionally but it shouldn't happen every other time I go there and it's a shame because the steaks themselves are top notch. I think they just need to give the kitchen staff meat thermometers until they learn how to judge the doneness of a steak better.