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  • I wanted to like Ole Ole, as I love this cuisine and the vibe is lively and fun. But the critical reviews were right about the service - while everyone was clearly trying very hard, it took a very long time for dishes to arrive, our pre-dinner cocktails arrived five minutes apart, and it was 1.5 hours from sitting down to getting our entrees, despite the fact that we had ordered everything (drinks, appetizer and entrees) all at once. The manager came by to apologize a couple of times, explaining that there was a "problem" in the kitchen, and they gave us our cocktails for free, offered free tequila and brought us free chips and guac, but we really would have preferred to have the service flow more smoothly. As I said, the staff were well-meaning, but having challenges. We ordered the flan for dessert and, after a longish wait, a server came by and put a steaming shrimp dish on our table. We had to call her back to exchange it for the flan. In terms of the food, the Tapa de Granada was every bit as good as others have said. My De Oaxaca (chicken with mole sauce) was just ok - the mole sauce was good, but the chicken was overcooked, dry and hard. My partner enjoyed her Paella, until later that night when she got sick. It was the only dish we didn't both eat. I can't help but think that the "problem" in the kitchen might have involved the mussels in the Paella. The flan was fine. It's too bad that we didn't have a better experience, as the prices are very reasonable for a restaurant downtown with an upscale ambience. Everyone's trying very hard, but it's not ready for prime time yet.
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