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| - However this place has any reviews with more than one star is beyond anything I can understand.
First, the service. I ordered online and when I came in to pick up my order I went to what appeared to be a pick-up counter as it was an open counter by the door and was promptly ignored. At first I thought it was just busy, but the man making sandwiches came to the counter and purposely looked away from me while he bagged sandwiches before returning to the prep area. I had to get in line and wait as if I hadn't ordered just to get anyone's attention.
Now before I get to the food, I have to say I cannot emphasize enough of this place is called "Cleveland Pickle", I ordered a sandwich called "Classic Pickle", and on the menu it distinctly uses the word "pickle." In most situations, the fact that they forgot the pickles wouldn't have been anything more than a slight disappointment or mild annoyance. I didn't realize it until I got back to work, so I emailed them in hope that I might get an extra pickle on a return visit. Instead of saying anything helpful, they told me the Classic Pickle at Cleveland Pickle with the word "pickle" in its description has no pickles and to me, and I'm quoting directly from their email, "maybe read the menu first!"
Considering my meal came to just under $12 (a sandwich and a terrible pasta salad) I would've thought I'd be met with more than mediocre food and blatant rudeness, but that appears to be par for the course here.
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