We saved and saved and purchased all new appliances from Pacific Sales (Best Buy). We had our dishwasher installed at the end of October and have had 4 service calls to date. We started having problems in January. We are just a number and not a customer. Anytime Best Buy Appliance comes out; they have to order parts and then return again and make us wait an entire week. The WORST CUSTOMER SERVICE. I buy a lot of electronics as well and REFUSE to buy anything from Best Buy ever again. They have no respect for my time and could care less about supporting their products. They should allow me to replace my dishwasher and move on with my life!! They buy enough from Samsung and you know they have that clout with them as a vendor, yet they do NOTHING about it!
I wish I could give NO STARS.......