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  • Honestly, if I could give this restaurant 0 stars, I would. My family and I were ready and excited to go to a hand-pulled noodle house in Chinatown, but were running on the later side and wanted to make sure we'd make it to a show. So, walking past Basilic, we figured that would be a quick option. We went in, were seated at a still-dirty table that was being cleaned around us, and quickly ordered our food, politely letting the server know that we were a little bit short on time. Side note: don't ask the servers for advice on the food they serve, because chances are they won't have tried it or will be unwilling to help. We waited for about 35 minutes after ordering and then asked our server if she had an idea when our food would be coming out; "we have a show to make," we reminded her. She shook her head and laughed at us demeaningly and stated that if we were in such a rush we might as well cancel our meal. At that point I was pretty frustrated. It was a casual restaurant that we had stopped at more for the fact that it looked like it would be quick than anything else. I told our server that I was pretty disappointed as we had been told this would not take long and that at this point we didn't have time to cancel and go anywhere else for dinner. I told her that if she couldn't guarantee that our food would be out in the next 10 minutes I would like to speak to someone in the kitchen. She walked away, and nobody ever came out to talk to us. 10 minutes later, she came out letting us know that they were out of rice so we should probably go somewhere else. Seriously? An Asian restaurant out of rice? It sounded fairly improbable. We left extremely frustrated and went to our show hungry. They didn't even offer us anything for the extreme inconvenience they had caused us.
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