My girlfriend and i waited for 20 minutes for our small order (chicken and fries meal and a fish and fries meal). They were serving people who came after us first, there was no order to way people were being served. When i asked the girl if our number was called she ignored me and ran off while another girl was apologizing and offering bribes of free drinks for the wait. They filled our boxes with a ton of fryer crumbs and forgot to give my brother his shrimp (he placed his own order and even got it before my girlfriend and i). I doubt i'll go back again, i'll hit the one in parma with the drive thru as they actually make fast food fast.