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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • According to the bike mechanic, the owner/manager and their policies are why this is a horrible company. I've been taking more business trips to Phoenix lately, and now that the weather is getting cold in the Rockies, I thought I should try to use my Phoenix trips to keep up on my Strava challenge. I spoke to a gentleman earlier this week before I traveled to Phoenix; he was kind and answered my questions (so I thought). He made it sound easy for me to get a ride in before my day - I would rent from close to open and it would only be a half-day rate. When I arrived two days later, however, the information on the phone was told to be untrue and outdated. Apparently the manager/owner changed the policy but a month ago but not everyone on staff knew the change. That's no problem - I have money.. just want to ride a bike. I proceed to grab my pedals and have them pick out a bike. None of them were fantastic or as nice as my bike at home, but it's no big deal - I just want to ride a bike. Unfortunately, I was also not told on the phone that two credit cards are required. I was further insulted when I was told the manager/owner put this policy in place because they said "anyone who would be able to afford the bike would have two credit cards." What travelling professional isn't committed to an airline or hotel loyalty program? Why would you carry a second credit card you don't use only so you can loose it? I was able to use my phone to find my other credit card numbers on my statements on-line, but I didn't know the expiration date for these cards that don't get use. My wife was at work an not able to get home in time to look up the information before the store closed. When I travel, I carry nothing more than my phone, ID, and credit card. It's a smart move to prevent problems during travel and it fits in a single case I take on my daily bike ride. After-all, I have cards in my phone for Apple Pay as a back-up. I'm earning airline miles after-all. I suppose if I didn't have enough credit on the first card and couldn't afford a bike I might carry two cards with me. Next time you put a bad policy in place and ruin travel for bike lovers, make sure you can take other payment options such as Apple Pay or use common sense and review my bank statements as offered. How long can a business like this survive?
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