We went shopping the Sat after thanksgiving - an annual tradition for myself, mother, and best friend. The deals were great and we were able to get a huge pile of clothing. That was where the fun ended for us. The service was ATROCIOUS in so many ways.
They made us feel unwelcome and acted as if we were bothering them while we shopped. The women working in the store began vacuuming at 5:40 (despite a 6pm closing time) and turned off the lights on us in the fitting room at 5:50. Between the 3 of us we spent $528.00 in clothing. They made a previous sale for $15 and there was only one other couple in the store so we knew things were slow. Despite the fact that we were first in line they served the other couple before me. They apologized only to the other couple as though it were out fault they didn't know how to work the register. We waited patiently but things only got worse.
After finally ringing us up, one of the employees was refusing to punch the discount card after a $322 sale - stating she already punched it and implying that we were being deceitful. We were so offended - the other employee even told her it was not punched but she continued to rudely refuse. Finally - in a huff - she punched the card, slammed it on the counter and refused to speak to us. When leaving, we still wished her "happy holidays," in spite of her behavior and she just walked away. The service spoiled our evening and marred our tradition. What a shame.