Showed up at lunch and ordered a shake. The lady at the counter said, "Dude, all the shake material is put away now an I just can't make one right now." Being the chill guy I am, I said ok and asked for a fountain drink. Then she said the carbonation was broken in the soda machine! My mom and I got our water cups and sat down. My fries came out cold and burger dry and well done. To top it off, AS WE START TO LEAVE WE SEE HER START TO MAKE A SHAKE FOR HERSELF BEFORE HER SHIFT ENDED!!! She glanced back and saw my mom and I looking at her and she didn't seem to care at all!
I have been going to this location for some time and the service has been going downhill ever since they opened. Do yourself a favor and go across the street to Koi Poki, Rubios, Pei Wei, or anywhere except this place.