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  • My overall experience with this restaurant was extremely disappointing. This was probably the worst experience we've ever had at a restaurant! It started off with wait times: we showed up at 8:00PM and put our name on the wait list. We were told that we would be seated by 8:30PM and that they'd call us. On our way out of putting our name on the list, we counted 5 tables for 4 empty, waiting to have people seated. We finally got our call at 8:50PM. We were seated promptly, and then waited for 10 minutes for a waiter to arrive at our table. He poured us waters, and then asked us for our drink orders and our meal orders at the same time. A child in our group asked for just a bowl of pasta with cream sauce. The waiter rudely squatted down next to the child and said "that's not an option" quite loudly. He went on with the child, saying that he would modify the most expensive pasta to make it just with cream sauce. We received our meals at 9:45PM. One of the members of my party ordered a pizza with no onions on it. We called over our waiter, and he told us that he put in the order with special instructions: no onions. He then proceeded to tell us that there weren't onions on the pizza (which there clearly were). What happened to "the customer is always right"? We sent away for a new pizza which arrived 10 minutes later, with a different waiter. Everything (minus the pizza) arrived cold. Oh, and I forgot to mention, the drinks arrived at 10:10PM! He forgot to get them altogether, and ignored us when we tried to get his attention. We ended up asking another waiter for our drinks. Our food itself was sub-par, with nothing special about any of it. I understand that it was busy, but people who work in the back should always try to make every meal the best.
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