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| - As someone who's worked in the service industry for many years, I'm highly offended. I only gave 1 star because I had to. A friend and I came in 30 mins before closing (they close at 10pm on Sundays) and we both ordered the steak dinner.
FOOD:
First of all, I ordered my steak rare and it came out well done. I didn't ask them to fix it because I already waited so long for my food to be ready. I also realized they forgot my drink so I walked over and got it from them. I was ready to dig in until I noticed they forgot my garlic bread as well. When I asked for it, they gave me normal bread. I got up again and requested for them to put garlic on it, and I received burnt bread that was still garlic-less. Great. Lastly, I had to ask for my tzatziki sauce which they also never gave me. By the time I realized I never got my steak sauce, I was too lazy to get up for the millionth time to ask for it.
SERVICE:
At 10:02pm, one guy asked if we were done because he needed to close. There was clearly still food in front of us. Maybe if there hadn't been so many issues with our orders then we would've finished faster, but anyway... 5 minutes later they rudely told us we had to leave. I finished what was left of my overcooked steak as fast as possible just because of how uncomfortable they made us feel. Then as we got up to leave, a worker pointed at the garbage and told us to clean our table. My friend and I were pretty upset already so we left the mess behind. As we were waking out, we could hear the same guy giving us attitude and kissing his teeth.
I would never return to esquire, let's get that out of the way. As a server, I know what it feels like for a table to stay longer than they're supposed to, but we were out the door by 10:10pm... Nothing too excessive. They should have let us stay long enough to finish eating our horribly serviced food in peace at the very least.
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