These people possess the wow factor!! Decided after reading about the Knight Rider jewelry in the local paper(I am not the type for that jewelry nor do I know anyone who is) I thought I would take some watches in for batteries and I had a new watch which needed links removed. The store is gorgeous with lots of hershey's chocolates around to help you when you are shopping. The jewelry is displayed wonderfully. Anyway I asked how much are batteries and the cost of taking out links and they answered "Nothing!!!" I responded I never heard of such a thing. Hamra jewelers charged me $30.00 to remove links, that is why I ask now and why I would never go to Hamra again---tomorrow I may be presented with a bill---I will gladly pay for the service given---if the bill turns out to be exhorbitant you will hear from me, but these people are wonderful (so far!) Beautiful jewelry!!