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  • I purchased a Toyota Camry Hybrid at Centennial Toyota in August 2011. First of all I was happy with the purchase experience and felt as though the online pricing/sales was above board and honest. I was more concerned when I was "handed over" to financing and told to watch for hidden fees. Seriously? I was actually called back and offered a better deal within 48 hours if I could put down an additional amount on the car, also. So much for having a good sales experience. On to the service department (which is why I'm actually writing this review tonight). I was told when I purchased the car that I didn't need an oil change for another 10k miles (due to it being a hybrid) but the mechanics set the sensors to go off at 4,000 like a regular gas model. I went into the shop and instead of the 39.00 oil change that I was quoted over the phone I was charged 69.00. Afterward I was called to pick up the vehicle and told that a nail was in my tire and it would have to be replaced for another 189.00. Who has heard of a Camry tire running 189.00? I told them I couldn't do it right then and promised to come back next week. Wow. I won't be going back to that dealership EVER again.
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