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  • I'm so torn!!! Does excellent customer service out weigh not liking some of the food? So I used to love Applebee's in the 90's and early 2000's. Good food and drinks. I think back then it was all about Applebee's Chillies and Fridays. Wow what a down grade. The menu is limited to mostly processed and pre-made foods. I walked in on my lunch hour saw a blonde girl she greeted me and said the host will be right with you. Hostess came another blonde but she had glasses. Walker towards the bar area asked if I wanted to sit at the bar I said no. I was sat on the bright side of Applebee's. It was so bright from the sun that I was blinded if I sat normal and the shades were pulled down. It also made my booth hot. I took a picture everyone who was seated here was complaining about it. My server Christopher came up right away. Btw the hostess said Michael would be my server. I hope there is a Michael working there or that's just plain rude not learning the servers names. Anyway he is sooo attentive and so nice. I would say he was a great server. I ordered an iced tea with lemon. When he returned he told me that on Mondays the cheese burgers are half off. So I looked at them again. I really wanted a regular burger. Didn't see one so I ordered the bacon burger and added pickles. I chose regular fries and I ordered the pot stickers which came with peanut sauce and an oil with chili flakes that they called pot sticker sauce. Christopher asked if I wanted the pot stickers first. I told him I was on my lunch and just to bring out what is ready first. He came back with my check and said no rush but I know how it is when you are on your lunch and also I can get you an iced tea to go. BEST SERVER EVER!!!! Finally someone who gets it! I only have an hour and I hate waiting for my check. Generally I ask for my check when ordering. This time I forgot and usually they don't do it anyways, so I have to wait 15 minutes for my check and pay. Not this time!!! I whipped out my card and paid before I even got my food. First the pot stickers came out. They are obviously processed and come frozen in a bag. They are tiny but there are a bunch of them. The peanut sauce is good. Just get a double dose of that. Right after was burger I ordered medium well. I think if I ordered it well it would have come out medium well. It was a bit pinker than I like. I don't send food back unless necessary. So I ate most of it the fries were over seasoned. I should have went with the sweet potato fries like he suggested. I finished my meal it was paid for Christopher asked if I wanted a tea to go and I said yes and a to go menu if they have one. He said they are by the hostess stand. He came back with my tea and made the hostess bring me a menu (they weren't stocked) she practically ran with a menu. I'm going to see if there is something really good here and fresh just because the service was awesome.
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