Stay far away! There are many other apartments in the area that are much nicer. Karen Wootan is absolutely horrendous to deal with. She completely screwed up important paperwork MULTIPLE times. She talks very poorly of residents to other staff members. She has ZERO customer service skills and clearly is unable to perform the tasks required of her position. If you have a complaint, don't expect them to care. They will act as if they care, but will not document anything (always looking to protect themselves.) Emails go unanswered or conveniently "overlooked." We made noise complaints twice and nothing was ever documented. The walls/ceilings are paper thin so don't expect peace. The whole complex is shady and looking to screw you any way possible. The man in the office is the only honest person there (forgot his name, but he's a sweetheart). Either buy a home or rent elsewhere- even if you have to pay more, you'll be saving yourself MAJOR headaches!