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  • I ordered at the drive-thru the other day and after the first thing I ordered i heard a huge sigh on the intercom and then proceeded to continue ordering and the person kept on sighing, being super rude, and acting like I was inconveniencing with my order. So when we get up to the window to pay I asked the young lady at the window to speak to the manager and as she was telling the manager I wanted to speak to her I asked her if that was the same person that took my order at the drive-thru she responded "yes". Then the manager appears in the window and I told her that I felt that she was being extremely rude and she said "well I am sorry I don't feel good and I am trying to get someone to come and cover me so I can go home I don't want to be here." To which I responded that still doesn't make it right to be sighing and so rude to customers at the drive thru and she just kept on being extremely rude and then walked away from the window. Then she proceeded to give the other young lady our drink order which was wrong and when I told them she just said " what they don't want the Dr. Pepper " and I said "I never ordered a Dr. Pepper " then again from behind the window she kept on talking crap. I have never in my life been treated this way, I eat out pretty often and this has been the worst I have ever been treated it was pretty shocking and coming from a supposed Manager her name was MaryAnn. I have called the corporate number and have yet to hear from anyone. They have lost all of my business if this is the way the choose to serve the public. The young lady at the window named Julie did her best to try and rectify the situation she kept on apologizing which i appreciated but it was not her fault at all. I feel sorry that she has to work with someone like that and that this is the way her management is showing other employees how to treat customers. If this is what Wendy's calls Mangagement Material I feel sorry for them it was very awful and hurtful for someone to be so blatantly rude, Truly unbelievable!!!
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