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| - The window washing itself was great. I should have asked them to enumerate all the extra things they charged me for. I was aware of the fine print and expected to be charged for extra items, However, they just gave me a lump sum of $70 and were reluctant to tell me exactly the composition of the extras (e.g., 7 screens, 5 tracks, 3 extra panes, or whatever!) - They seem to think it's ok to charge more than twice the original coupon cost without providing a breakdown. I have a feeling I paid for more tracks and screens than I have. While they charged me for cleaning the tracks, only a couple were actually done and then I had them go back to do them. However, they were done just so so. Two interior windows were skipped. They also would have left without replacing a screen in a window. They were 45 minutes late and never called to let me know. While I applaud the father for giving his older son the reins to run the job (and he did pretty well), he should not just hand the reins over and not observe, nor quality check the job. It is disappointing to me because i believe in supporting local businesses, especially family owned businesses.
I attempted to converse with them thru Living Social merchant services and all they did was rant and accept no responsibility for anything. I'm sure I will be disowned as a customer as all other yelpers have been. that's great.
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