I was referred by a friend many years ago and decided to check it out. The first few times I went I was being charged something different each time and it was confusing so I decided to message them on Facebook with my complaint and I was replied to quite quickly. I believe it was my own fault for not knowing the right words to explain what I wanted each time I had went in which lead to different employees doing different things for me. The owner had a small chat with me and we made a plan where I would get the same thing from the same person at the same price and since then I've been there for a haircut and beard trim every 10-days for years. Great guys. Very consistent work. Great place to go.