These guys are honestly the best. I have taken my car there numerous times and Polly and Thad have done everything within their power to help me, get me in and out on time, and get my car fixed well. Its so reassuring to know I can call there in a panic with car issues at any time and as long as they are open (extended hours on Monday nights as I found out with my car issue last night) they work their magic to get me in and get everything taken care of. Just last night I took my car in and the shop on the West Side couldn't get it in until Thursday! Thad from Goodyear called this morning after I left it there last night, gave me the run down (in lamens terms I could understand) and is now working with my warranty company to go through all the hoops to get me a reduced price. I am so lucky to have them - and within walking distance of my house!