Whenever I come to Tempe I prefer to stay here- today I was badly disappointed. When greeted at the front desk normally the people I meet are delightful here. the woman I met today was unpleasant and rude. I'm so disappointed. I had actually changed my reservation from the courtyard to here and now I wish I'd never changed it. The last thing you want after a long day of travel is for someone to be rude and condescending